Need help signing in?

How do I sign in?

Enter your work email address and the password set by your organisation administrator, then click Sign in. If this is your first time, your administrator will have sent you a temporary password by email.

I forgot my password

On the sign-in screen click Forgot password? and enter your email address. If the address is registered you will receive a reset code within a few minutes. Copy the code, paste it into the Reset code field on the next screen, choose a new password, and click Reset password.

Passwords must be at least 8 characters long and contain at least one uppercase letter, one lowercase letter, and one number.

My reset code expired

Reset codes are valid for 15 minutes. If yours has expired, return to the sign-in screen and click Forgot password? to request a fresh code.

I'm still locked out

Contact your administrator. They can reset your password directly from the admin panel.